Press Releases & News

Please find a selection of our latest press releases and news.

All McGill’s Buses Getting Contactless Payment By End Of 2017

CONTACTLESS payment is being introduced on all McGill’s buses by the end of the year Customers will be able to buy their single, return, all-day and weekly tickets -– up to the value of £30 -– with their Contactless bank cards or enabled mobile devices. The Greenock-based company has already started rolling out Contactless, with […]

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Ticketer at Coach & Bus UK

Visitors to Ticketer’s stand A30* at Coach & Bus UK will have the opportunity to view the exciting new features on the company’s next generation of Electronic Ticketing Machines. Ticketer’s ETMs now give passengers the widest possible choice of multiple payment options, including cash, ITSO concession and commercial and EMV contactless (both UKCA Model 1 […]

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Ticketer Brings Contactless Payments to Thamesdown in Swindon

Thamesdown Transport has introduced contactless technology through the very latest Electronic Ticket Machines from Ticketer.  Passengers in Swindon are now able to pay for travel using Apple and android devices and Apple Watch, as well as existing smart travel cards and cash. Go South Coast took the reigns at Thamesdown earlier this year and had […]

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Go-Ahead Launches Contactless Payments in Oxford with Ticketer

Ticketer, the UK’s fast-growing Electronic Ticket Machine (ETM) supplier, is providing Go-Ahead with its latest ETMs, with a fully integrated EMV reader for contactless payments.  In an industry first, the integrated ITSO/EMV ticket machines are being used by Oxford Bus Company, Thames Travel and Carousel Buses from June 8th 2017, in what is believed to […]

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Ticketer At Album

Ticketer has a long history of working with Album members to develop its market leading Electronic Ticket Machines, and it is immensely grateful for the contribution that this relationship with Album has made to its growth in the industry. Innovations in the Ticketer system, including those developed for individual operators, are always made available to […]

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Reading Buses Introduces Fleet-wide Wave and Pay with Ticketer

Parliamentary Under Secretary of State for Transport, Andrew Jones MP, has visited Reading Buses to launch a new contactless payment option for bus travel on the operator’s services in and around the Berkshire town. As the main bus operator in the town, this will form the UK’s first town-wide contactless bus network outside of London […]

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Oxford Bus Company chooses Ticketer

Go-Ahead owned Oxford Bus Company has selected Ticketer to provide new on board ticketing equipment for its fleet, following a recent procurement process. The company has ordered a total of 282 of the company’s ticket machines to cover its entire fleet, and those of its sister companies Thames Travel and Carousel Buses. The new machines […]

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Ticketer Adds To Its Farmyard Friends

The developers at Ticketer have been busy adding to their farmyard repertoire. Once again, in support of Ipswich Buses’ involvement in fundraising for St Elizabeth Hospice, the team has adapted all ticket machines to emit a farmyard animal sound. During Woolly Pully Week, when people are encouraged to wear festive Christmas jumpers to raise money […]

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ITSO News – West Berkshire enhances smart service

West Berkshire Council has taken the opportunity to introduce ITSOcompatible smart ticketing to service 47, linking Lambourn with Swindon, in parallel with the Council’s Integrated Transport Unit commencing operation of this rural route from 25 July 2016. The Council’s intervention has enabled a service to be sustained for isolated villages not only in West Berkshire, […]

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Industry first – Bespoke coupon printing from Ticketer

At this year’s Euro Bus Expo, on stand T170 in the Technology Zone, Ticketer will be launching an industry first. The company has developed the facility for operators to add bespoke coupons to tickets as they are printed from the Ticketer Electronic Ticket Machine. This exciting new innovation has been designed to give operators the […]

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ITSO News – All Systems are GO!

McGill’s, Scotland’s largest independent bus operator, has confirmed a successful fleet-wide rollout of its new ticketing system   Ticketer machines are now operational across all five of McGill’s sites and utilise the ITSO based backoffice smart ticketing HOPS software and ISAMs solution provided by Scottish-based Nevis Technologies. The £1M investment by the company in its […]

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Oink Aboard

  In support of Ipswich Buses’ involvement with ‘Pigs Gone Wild’, the biggest mass participation art event in Suffolk, Ticketer’s Electronic Ticket Machines now have a unique audio response to passengers buying the ‘Family Pig Pass’. Every time someone buys a Pig Pass ticket, the Ticketer ETM will emit a loud ‘oink’ in thanks and […]

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ITSO News – 400-strong update on cards for McGill’s

McGill’s, Scotland’s largest independent bus operator, has confirmed that it has chosen Ticketer as its partner for the fleetwide upgrade of its ticket machines. Source: ITSO News

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ITSO News – Making the buses smart in Manchester

Ticketer has been busy fitting ITSO smart electronic ticketing machines for Transport for Greater Manchester (TfGM), as part of its commitment to make smart travel as widely available as possible. Source: ITSO News

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ITSO News – Luton Parkway goes with handhelds to make life easy

Ticketer has provided fixed and hand -held electronic ticket machines (ETMs) to Govia Thameslink Railway (GTR) for the Luton Parkway bus service, to improve customer service on the route. Source: ITSO News

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McGill’s chooses Ticketer

McGill’s, Scotland’s largest independent bus operator, has confirmed that it has chosen Ticketer as its partner for the fleet-wide upgrade of its ticket machines. The decision to select Ticketer was made following a lengthy and rigorous trial period of several systems currently being used across the sector. Ralph Roberts, McGill’s Managing Director said: “Ticketer was able to not […]

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Fixed And Hand-Held ETMs Improve Customer Service On Luton Parkway Go-Ahead Service

Ticketer has provided fixed and hand-held electronic ticket machines (ETMs) to Govia Thameslink Railway (GTR) for the Luton Parkway bus service, to improve customer service on the route. Both fixed and handheld ETMs have been supplied to make it easier for passengers to obtain and use a wide range of tickets. Ticketer’s handhelds ETMs have […]

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TfGM Operators See the Benefits Of Ticketer ETMs

Ticketer has been busy fitting ITSO smart Electronic Ticketing Machines for Transport for Greater Manchester (TfGM), as part of its commitment to make smart travel as widely available as possible. Smart ticketing is now available aboard 97 per cent of Greater Manchester bus services, regardless of fleet size, thanks to the initiative. As well as […]

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The return of the Clippy

McGill’s, Scotland’s largest independent operator, is bringing back ‘The Clippy’ with the help of hand-held electronic ticket machines (ETMs) from Ticketer. Conductors are now operating on one of the company’s busiest commuter routes to reduce dwell times at bus stops. The Ticketer hand-helds are being used by Conductors on Service 38, between Glasgow and Paisley, […]

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Ticketer ETMs enable TfGM to go smart

Ticketer has won the contract to supply Transport for Greater Manchester (TfGM) with ITSO smart ticketing machines. TfGM is helping smaller bus operators be part of the smart ticketing future by ensuring they have the right on-board kit and back office support. Smart ticketing on buses in Greater Manchester is expected to be introduced for […]

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Ipswich buses still delighted with Ticketer 4 years on

Ipswich Buses was one of the very first operators to start using Ticketer’s electronic ticket machines. After four years Ipswich remains delighted with the system and the two companies continue to work closely together to develop new ways to use the technology. Malcolm Robson, Managing Director for Ipswich Buses, explains why they have such a […]

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Ticketer doing the best, better

Following another year of significant growth, Ticketer has built on its innovative solution with the next generation of its Electronic Ticket Machines, significantly increased the speed of its remote ITSO top ups and greatly enhanced its hosting capabilities. Ticketer has been busy enhancing the already market-leading ETM with upgraded performance, an improved printer function and […]

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Ticketer now covers every form of public transport

Just when Ticketer thought that the company had every form of public transport covered by its system (buses, trams, trains, hovercraft, aircraft) a request came in from Isle of Man Transport to include horse trams. The horse trams operate a seasonal service along the promenade in Douglas. Operated by Douglas Borough Council, it has this […]

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Big launches and new deals for Ticketer at Euro Bus Expo

The Ticketer team was kept busy at Euro Bus Expo with constant requests for demos of the company’s new products. There was particular interest in the integrated barcode scanner, which verifies the validity of each m-ticket code presented on bus, removing the risk of fraud, and accurately records the transaction in the same way as […]

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Ticketer signs deal to supply Cardiff Bus with ETMs across the fleet

On the opening day of Euro Bus Expo 2014, Ticketer is proud to announce that it is to supply Cardiff Bus with Electronic Ticket Machines (ETMs) across the 210 vehicle fleet. The deal was finalised last week and the units will be delivered early next year. Cardiff Bus selected Ticketer to supply the very latest […]

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Hovertravel ETMs link to reservation system over 3G

Hovertravel, operating the only hovercraft passenger service in Europe, is using Ticketer hand-held ETMs to link with Entee, its Oxford-based reservation system, and with the smart card ‘Solent Go’ to offer passengers the convenience of one card for all their transport needs. Ticketer has written a bespoke interface for Hovertravel so that the hand-held ETMs […]

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Ticketer continues to innovate at Euro Bus Expo

STAND T170 TECHNOLOGY ZONE Euro Bus Expo Birmingham NEC 4th – 6th November 2014   Ticketer will further enhance its reputation for pushing the boundaries of innovation with a concept demonstration of the new barcode scanner support for the company’s ground-breaking Electronic Ticket Machines (ETMs) at Euro Bus Expo next month. The new development aims […]

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Isle of Man switches to Ticketer

Ticketer has won the tender to supply Isle of Man Transport with fixed and hand-held electronic ticketing machines (ETMs) for its unique fleet of buses, trams and steam trains. Isle of Man Transport runs a fleet of 65 buses, plus six steam trains and one diesel train that operate in the summer between the capital Douglas and […]

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Ticketer launches hand-held electronic ticket machine

To meet overwhelming demand from operators, this month Ticketer, the UK’s leading provider of innovative ticketing solutions, is launching a hand-held electronic ticket machine (ETM). The new hand-held ETM has been designed to complement the existing Ticketer portfolio, including all the same features as the fixed unit. The same pricing structure allows operators to choose […]

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Ticketer displays new equipment and functionality at Album

  ALBUM CONFERENCE MURRAYFIELD STADIUM, EDINBURGH 13TH – 14TH MAY   Ticketer, the UK’s leading provider of innovative ticketing solutions, is launching new functionality for its Electronic Ticketing Machines (ETMs) at Album this month. Visitors to Ticketer’s stand will learn about the latest hand-held ETM, which is ITSO certified with EMV level 1 card reader. All […]

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Ticketer wins prestigious Rosso Buses contract

Rosso Buses, operating local bus services in Lancashire and Greater Manchester, is bringing forward the implementation of new electronic ticket machines (ETMs) supplied by Ticketer. Originally planned for August, Ticketer is now supplying the machines for Rosso’s 108 buses ready to go live in May, only three months from contract award. Ticketer won the contract […]

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